Privacy Policy — How k77777 Protects Your Personal Data

1 Policy Overview & Scope

This Privacy Policy ("Policy") is issued by k77777 ("the Company", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at k77777.im. It applies to all personal data collected from individuals ("you", "the Player") who access or use the k77777 website, mobile-optimised platform, customer support channels, and any associated services.

By registering an account on k77777, making a deposit, placing a bet, or contacting our support team, you acknowledge that you have read this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not consent to the terms of this Policy, you must not use the k77777 platform.

This Policy should be read alongside k77777's Terms & Conditions and Responsible Gaming policy, both of which form part of the contractual framework governing your use of the platform. In the event of any inconsistency between this Policy and those documents on matters of data processing, this Privacy Policy shall prevail.

1.1 Applicable Law

k77777 operates under applicable data protection principles and is committed to maintaining standards consistent with internationally recognised privacy frameworks. While Bangladesh does not yet have a comprehensive standalone data protection statute equivalent to the EU's General Data Protection Regulation (GDPR), k77777 voluntarily applies GDPR-aligned principles — including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality — to all personal data processing activities. Players located in Bangladesh are entitled to the full set of rights described in Section 7 of this Policy.

1.2 Children and Minors

k77777 is strictly an 18+ platform. We do not knowingly collect personal data from any individual under the age of 18. If we discover that personal data belonging to a minor has been collected, we will immediately close the relevant account, delete the data, and — where appropriate — report the matter to relevant authorities. If you are a parent or guardian and believe your child has registered on k77777, please contact us immediately at [email protected].

2 Information We Collect

k77777 collects personal data through several channels: directly from you when you register an account or contact support, automatically through your use of the platform, and in limited circumstances from trusted third-party sources such as payment processors and identity verification services. The categories of personal data we collect are described below.

2.1 Registration and Account Data

When you create a k77777 account, we collect the following information:

• Your legal full name (as it appears on your Bangladesh National Identity Card or passport)
• Date of birth (to verify that you are 18 years of age or older)
• Bangladesh mobile phone number (used for account verification and OTP-based two-factor authentication)
• Email address (for account notifications, support communications, and promotional messages where opted in)
• Username and encrypted password
• Residential address (required at the KYC verification stage)
• Preferred currency: Bangladeshi Taka (BDT)

2.2 Identity Verification (KYC) Data

Before processing withdrawals above certain thresholds, k77777 conducts Know Your Customer (KYC) verification. At this stage, you may be required to provide:

• A copy of your Bangladesh National Identity Card (NID), passport, or other government-issued photo identification
• Proof of residential address (utility bill, bank statement, or similar document dated within 3 months)
• Proof of ownership of the payment method used (for example, a screenshot of your bKash or Nagad account showing your registered name and mobile number)
• A selfie photograph for facial verification purposes (where required)

KYC documents are treated as highly sensitive personal data and are subject to the strictest access controls within k77777's systems. They are retained only for as long as required to fulfil legal and compliance obligations.

2.3 Financial Transaction Data

k77777 records details of all financial transactions conducted on your account, including deposit amounts, withdrawal requests, transaction dates and times, and payment method references (such as your bKash or Nagad account number, Dutch-Bangla Bank account reference, or City Bank details). Full payment credentials (such as full card numbers or full mobile banking PINs) are never stored by k77777 — these are handled exclusively by the relevant payment provider.

2.4 Gameplay and Betting Data

We record information relating to your activity on the k77777 platform, including games played, bets placed (sport, event, market, odds, stake, and outcome), bonus claims and wagering progress, session start and end times, and in-platform messaging or support chat transcripts. This data is used for account management, responsible gaming monitoring, dispute resolution, and platform improvement purposes.

2.5 Technical and Device Data

When you access k77777, our servers and analytics systems automatically collect certain technical data, including:

• IP address and approximate geographic location (city/region level)
• Device type, operating system, and browser version
• Referring URL and exit page
• Pages viewed, features used, and time spent on each section
• Session identifiers and authentication tokens

3 How We Use Your Information

k77777 uses personal data only for the purposes described in this Policy. We do not sell your personal data to any third party. The principal purposes for which we process your information are as follows:

3.1 Account Management and Platform Operation

Your registration and account data is used to create and maintain your k77777 account, authenticate your identity at login (including via OTP sent to your Bangladesh mobile number), manage your account balance, process deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or City Bank), and provide access to k77777's full suite of games including live dealer titles, slots, and sports betting markets.

3.2 Legal and Regulatory Compliance

k77777 is required by applicable law and internal compliance policy to conduct anti-money laundering (AML) checks, KYC identity verification, and fraud prevention screening. Personal data — particularly financial transaction records and identity documents — may be processed as part of these mandatory compliance activities. In certain circumstances, k77777 may be required to disclose personal data to law enforcement or regulatory authorities in response to lawful requests. k77777 will inform you of any such disclosure to the extent permitted by law.

3.3 Responsible Gaming Monitoring

k77777 uses gameplay and betting data to monitor for signs of problem gambling, such as significant increases in deposit frequency, unusually long gaming sessions, or repeated attempts to access a self-excluded account. This monitoring is conducted in the genuine interest of player welfare and is a core component of k77777's Responsible Gaming commitment. Where monitoring flags a concern, our support team may reach out to the player proactively.

3.4 Customer Support and Dispute Resolution

Support communications — whether submitted via email to [email protected] or through the platform's live chat interface — are recorded and stored to enable follow-up, maintain quality standards, and facilitate dispute resolution. Support transcripts are retained for a minimum of 12 months from the date of the interaction.

3.5 Marketing Communications

With your explicit consent, k77777 may send you promotional communications by email or SMS relating to new games, bonuses, seasonal promotions (including BPL and T20 cricket season offers, Eid and Pohela Boishakh promotions), and platform updates. You may withdraw consent for marketing communications at any time by adjusting your preferences in your account settings panel or by contacting support. Withdrawal of marketing consent does not affect the lawfulness of processing that occurred prior to the withdrawal.

3.6 Platform Improvement and Analytics

Aggregated and anonymised technical and behavioural data is used internally to improve the k77777 platform — for example, to identify pages with high exit rates, optimise game loading times, and improve the mobile experience for players across Bangladesh. This analytical processing does not involve identifying individual players.

4 Cookies & Tracking Technologies

k77777 uses cookies and similar tracking technologies (such as web beacons and session tokens) to operate and improve the platform. Cookies are small text files placed on your device by your browser when you visit k77777. They allow the platform to recognise your device, maintain your logged-in session, remember your preferences, and measure site usage.

4.1 Types of Cookies Used

4.2 Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to block all cookies, block third-party cookies only, or delete existing cookies. Please note that disabling essential cookies will prevent certain core functions of the k77777 platform from operating correctly — for example, you may be unable to stay logged in to your account. Disabling analytics or functional cookies will not prevent you from using the platform but will limit our ability to improve your experience.

k77777 does not use third-party advertising networks or retargeting cookies. Any marketing cookies placed by k77777 are first-party only and relate exclusively to measuring the reach of k77777's own promotional materials.

5 Data Sharing & Third Parties

k77777 does not sell, rent, or trade your personal data with unaffiliated third parties for their own commercial purposes. Personal data is shared only in the specific, limited circumstances described below.

5.1 Payment Processors

To process deposits and withdrawals, k77777 shares the minimum necessary transaction data with the relevant payment provider — for example, bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or City Bank. The data shared is limited to the transaction amount, your account reference, and the mobile number or bank account associated with your payment method. These providers operate under their own privacy policies and are independently responsible for their data handling practices.

5.2 Identity Verification Services

k77777 may engage specialist third-party KYC and identity verification service providers to assist with the verification of identity documents submitted by players. These providers act as data processors under contract with k77777 and are prohibited from using your data for any purpose other than completing the verification task.

5.3 Game Content Providers

k77777's casino game library is powered by licensed third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. Where a game is delivered via a third-party platform integration, certain gameplay data (such as session identifiers and bet amounts) may be transmitted to the relevant game provider for the purpose of delivering the game and calculating outcomes. No personally identifiable data beyond a pseudonymous player ID is shared with game content providers.

5.4 Law Enforcement and Regulatory Disclosure

k77777 may disclose personal data to governmental authorities, law enforcement bodies, or courts of competent jurisdiction where required to do so by applicable law, court order, or lawful regulatory directive. k77777 will limit any such disclosure to the minimum data required to satisfy the relevant legal obligation and will notify the affected player where legally permitted to do so.

5.5 Business Transfers

In the event that k77777 undergoes a corporate restructuring, merger, acquisition, or sale of assets, player personal data may be transferred to the successor entity. In such circumstances, k77777 will provide notice to affected players via the registered email address on their account and will ensure that the successor entity is bound by data protection obligations no less protective than those set out in this Policy.

6 Data Security & Retention

k77777 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS 1.2/1.3 encryption for all data in transit between your browser and k77777 servers
• AES-256 encryption for all sensitive data stored at rest, including identity documents and financial records
• Role-based access controls (RBAC) that restrict staff access to personal data on a strict need-to-know basis
• Two-factor authentication (2FA) enforced for all k77777 administrative accounts
• Regular penetration testing and security audits conducted by independent third-party specialists
• Automated intrusion detection and alerting systems operating 24 hours a day, 7 days a week
• Formal data breach response procedures including player notification within 72 hours of discovery of a qualifying breach

6.1 Data Retention Periods

k77777 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, or to resolve disputes and enforce agreements. The following indicative retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with k77777's internal data disposal procedures. Anonymised data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.

7 Your Privacy Rights

As a k77777 player, you have the following rights in relation to your personal data. k77777 is committed to facilitating the exercise of these rights promptly and without undue obstruction. To submit a request, contact our support team at [email protected] with the subject line "Privacy Rights Request". We aim to respond to all verified requests within 30 calendar days.

7.1 Marketing Opt-Out

If you no longer wish to receive promotional emails or SMS messages from k77777, you can opt out at any time by: (a) clicking the "Unsubscribe" link included in any k77777 marketing email; (b) updating your communication preferences in your account settings; or (c) emailing [email protected] with the subject line "Marketing Opt-Out". Opt-out requests are processed within 5 business days. Please note that even after opting out of marketing communications, you will continue to receive essential transactional messages (such as deposit confirmations, withdrawal notifications, and security alerts) as these are necessary for the operation of your account.

7.2 Complaints

If you believe that k77777 has handled your personal data in a manner that does not comply with this Privacy Policy, please raise your concern with our support team in the first instance at [email protected]. k77777 will acknowledge your complaint within 5 business days and aim to provide a full response within 30 calendar days. If you are not satisfied with k77777's response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

8 Policy Updates & Contact

k77777 reviews and updates this Privacy Policy periodically to reflect changes in platform features, applicable laws, and industry best practices. The effective date displayed at the top of this Policy indicates when the most recent revision was made. Where any update materially affects the way we process your personal data, k77777 will notify you via the email address registered on your account at least 14 days before the change takes effect. Continued use of the k77777 platform following the effective date of a revised Policy constitutes your acceptance of the updated terms.

8.1 Contact Details

For all privacy-related queries, data subject access requests, marketing opt-outs, or complaints, please contact k77777 using the details below. We strongly recommend including your registered k77777 username and a brief description of your request to help us respond efficiently:

• Email (Privacy Requests): [email protected]
• Subject line for data requests: "Privacy Rights Request — [Your Username]"
• Subject line for marketing opt-out: "Marketing Opt-Out — [Your Username]"
• Response time: Within 5 business days for initial acknowledgement; within 30 calendar days for full resolution
• Operating hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

k77777 is committed to resolving all privacy matters fairly, transparently, and in a timely manner. Your trust in our platform depends on our consistent and accountable handling of your personal data, and we take that responsibility seriously.